At 7cx, protecting the personal data of our players is a core operational responsibility — not an afterthought. This Privacy Policy explains in plain, straightforward terms exactly what information 7cx collects from you, how we use it, who we share it with, and what rights you have over your own data. We encourage every player to read this document fully before registering an account.
This Privacy Policy ("Policy") is issued by 7cx ("we", "us", "our"), the operator of the online gaming platform accessible at 7cx.pro. This Policy describes how 7cx collects, processes, stores, and protects personal data submitted by or collected from users ("you", "your") who register for, access, or interact with the 7cx platform, including all associated services, features, games, and communications channels.
7cx is committed to handling your personal data with integrity, transparency, and in full compliance with applicable data protection and privacy laws under our international gaming licence. This Policy applies to all players accessing 7cx from Pakistan, including those based in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, and all other locations.
By registering a 7cx account or continuing to use the platform after this Policy has been brought to your attention, you acknowledge that you have read and understood how your personal data will be processed as described herein. If you do not agree with any part of this Policy, you should not use the 7cx platform.
Policy Scope: This Privacy Policy covers all personal data processed by 7cx in connection with your use of the platform. It does not cover third-party websites, applications, or services that may be linked to or from 7cx. We recommend reviewing the privacy policies of any third parties you interact with separately.
7cx collects personal data through several channels, including your account registration, KYC verification process, ongoing platform use, customer support interactions, and automated technical systems. The categories of personal data we collect are set out below.
When you create a 7cx account, we collect your full legal name, date of birth, email address, mobile number, and chosen username. This information is required to establish your account identity, verify your age eligibility (21+), and communicate with you about your account.
To comply with our anti-money laundering (AML) obligations and to verify your identity and age, 7cx requires the following documents: a government-issued photo ID (CNIC, passport, or driving licence), proof of residential address (utility bill, bank statement), and in certain cases, proof of payment method ownership. These documents contain sensitive personal data and are handled with enhanced security controls.
We collect transaction records associated with your deposits and withdrawals, including the payment methods used (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, USDT, Bitcoin), transaction amounts in Pakistani Rupees (PKR), transaction timestamps, and payment reference numbers. We do not store full card numbers or mobile wallet PINs — these are processed directly by your payment provider.
7cx records all gaming activity associated with your account, including bets placed, games played, amounts wagered, outcomes, bonus activity, session durations, and responsible gaming tool usage. This data is used for account management, dispute resolution, fraud detection, and regulatory reporting.
When you access 7cx, our systems automatically collect technical data including your IP address, device type, operating system, browser type and version, screen resolution, referring URLs, and session timestamps. This data helps us deliver an optimised experience and detect suspicious access patterns.
If you contact 7cx via live chat, email, or any other support channel, we retain a record of those communications, including the content of messages and any attachments you provide, to assist in resolving your query and for quality assurance purposes.
Sensitive Data: 7cx does not intentionally collect special category personal data (such as health information, racial or ethnic origin, or political opinions) unless directly relevant to a responsible gaming or self-exclusion matter you raise with us. Any such data is processed under strict additional protections.
7cx processes your personal data for the following specific, legitimate purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and administering your 7cx account, including processing logins, managing preferences, and handling account closures. |
| Identity & Age Verification | Confirming that you meet the 21+ age requirement and that your identity matches our KYC records before processing withdrawals or high-value deposits. |
| Payment Processing | Facilitating deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency channels in PKR and equivalent values. |
| Fraud & AML Compliance | Monitoring transactions and gaming patterns to detect and prevent fraud, money laundering, match-fixing, and other prohibited conduct. |
| Responsible Gaming | Monitoring account activity to identify signs of problem gambling and administering self-exclusion, deposit limit, and cool-off requests you initiate. |
| Customer Support | Responding to your queries, resolving disputes, and maintaining support interaction records for quality and compliance purposes. |
| Marketing Communications | Sending you promotions, bonus offers, and platform updates by email or SMS where you have given explicit consent. You may opt out at any time. |
| Platform Improvement | Using aggregated, anonymised analytics data to improve platform performance, game offerings, and user experience features. |
| Legal Obligations | Complying with applicable laws, regulatory requirements, court orders, and obligations imposed by 7cx's international gaming licence authority. |
7cx processes your personal data only where a valid legal basis exists under applicable data protection law. The legal bases we rely on are as follows:
Withdrawal of Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time by adjusting your communication preferences within your 7cx account settings or by contacting support at [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
7cx does not sell your personal data to third parties. We share your personal data only in the limited circumstances described below, and only to the extent necessary for each purpose.
We share data with trusted third-party service providers who assist in operating the 7cx platform, including payment processors (JazzCash, EasyPaisa, banking partners), KYC verification providers, fraud detection services, cloud hosting providers, and customer support software vendors. All service providers are contractually obligated to process data only on 7cx's instructions and to maintain appropriate security standards.
7cx integrates games from licensed game suppliers including Pragmatic Play, PG Soft, Evolution Gaming, and others. These suppliers may receive limited technical data (such as player session tokens) necessary to deliver game functionality. They do not receive your full personal profile or financial data.
7cx may disclose your personal data to our licensing authority, regulatory bodies, financial intelligence units, or law enforcement agencies where required by law, court order, or regulatory demand. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of 7cx's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will provide notice of any such transfer and ensure the receiving entity is bound to data protection obligations no less stringent than those in this Policy.
No Data Sale: 7cx does not sell, rent, or trade your personal data to advertisers, data brokers, or any unaffiliated third parties for commercial purposes. Your data is used exclusively for the purposes described in this Privacy Policy.
7cx uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit a website. 7cx uses the following categories of cookies:
You can manage your cookie preferences at any time through your browser settings or through the cookie consent manager available on the 7cx platform. Note that disabling strictly necessary cookies will affect your ability to use the platform.
7cx retains your personal data for as long as necessary to fulfil the purposes for which it was collected, and for as long as required by applicable legal and regulatory obligations. Specific retention periods are as follows:
Upon expiry of the applicable retention period, your personal data will be securely deleted or irreversibly anonymised, unless an ongoing legal obligation requires continued retention.
7cx implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security infrastructure includes:
Your Responsibility: While 7cx takes every reasonable measure to protect your data, the security of your account also depends on the strength of your password and your device security. Never share your 7cx login credentials with anyone. If you suspect your account has been accessed without your permission, contact 7cx support immediately via live chat.
Depending on applicable data protection law, you may have the following rights in relation to your personal data held by 7cx. We are committed to honouring these rights promptly and without undue delay:
To exercise any of the above rights, please contact 7cx at [email protected] with the subject line "Data Rights Request" and your full registered name and account email. We will verify your identity before processing any request. Requests will be responded to within 30 days; complex requests may take up to 90 days, in which case we will notify you of the extension.
7cx operates a strict 21+ age policy across all services. The platform is not directed at, designed for, or intended to be used by individuals under 21 years of age. 7cx does not knowingly collect personal data from anyone under 21.
As part of our KYC process, all registered accounts are subject to mandatory age verification. Any account found to belong to a person under 21 will be immediately suspended and all associated personal data will be handled in accordance with our data retention policies and applicable regulatory requirements.
Underage Access: If you are a parent or guardian and believe a minor in your care has registered a 7cx account or submitted personal data to our platform, please contact us immediately at [email protected]. We will investigate promptly and take all appropriate action, including account suspension and secure data deletion where legally permissible.
7cx also recommends that parents and guardians install parental control software on devices accessible to minors to prevent access to online gaming platforms. Information on parental control tools is available from internet safety organisations.
7cx operates on internationally hosted infrastructure, which means that your personal data may be transferred to and processed in countries outside of Pakistan. These countries may have data protection laws that differ from those applicable in your jurisdiction.
Where personal data is transferred internationally, 7cx takes appropriate steps to ensure that such transfers are lawful and that your data receives an adequate level of protection, including through:
If you would like more information about the specific safeguards applied to international transfers of your data, please contact us at [email protected].
The 7cx platform may contain references or links to third-party services, game suppliers, or payment providers. Once you navigate away from the 7cx platform, this Privacy Policy no longer applies. 7cx is not responsible for the privacy practices, content, or data handling of any third-party services you access.
We strongly recommend that you review the privacy policy of any third-party service before providing your personal data to them. The presence of any third-party reference on the 7cx platform does not constitute an endorsement of that party's data practices.
7cx reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When we make material changes to this Policy, we will update the "Effective" date at the top of the document and, where required, notify registered account holders by email or via an on-platform notification.
We encourage you to review this Privacy Policy periodically. Your continued use of the 7cx platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you should cease using the platform and request account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7cx handles your personal data, please reach out through the following channels:
For escalated data protection complaints that have not been resolved through direct engagement with 7cx, you may refer the matter to the relevant supervisory authority or dispute resolution body designated by 7cx's licensing jurisdiction.
These are the core privacy commitments 7cx upholds for every registered player on the platform — from Karachi to Islamabad and everywhere in between.
All data transmitted between your device and 7cx servers is protected by TLS 1.2+ encryption. Your personal and financial information is additionally encrypted at rest using AES-256. No plaintext storage of sensitive data — ever.
7cx does not sell, rent, or trade your personal data to advertisers, data brokers, or any third parties for commercial gain. Your data is used exclusively to operate your account, process your payments, and improve your experience on 7cx.
Every 7cx account undergoes mandatory identity and age verification. We collect only the KYC data strictly required by our licensing obligations — nothing more. CNIC, passport, and proof-of-address documents are handled under enhanced security protocols.
You have the right to access, correct, restrict, and request deletion of your personal data. Submit a Data Rights Request to [email protected] at any time and receive a response within 30 days. Opt out of marketing communications directly from your account settings.
7cx uses cookies only for platform operation, performance analytics, and — with your consent — personalised marketing. No cross-site tracking. No third-party advertising networks. Cookie preferences can be updated at any time through your browser or our consent manager.
7cx operates under an international gaming licence with strict data protection, AML, and KYC compliance requirements. All data handling practices are subject to regular audits by our licensing authority. Player data is never commingled with operational accounts.
Now that you understand how 7cx handles your data, join thousands of players across Pakistan who trust 7cx for a secure, fair, and transparent gaming experience. Fast payouts, local payment methods, and 24/7 support — all backed by a privacy-first platform.
21+ Only | Play Responsibly | Internationally Licensed